Senior Homecare You Can Trust

About Us

Our Company

Heartfelt Home Care was started as a home care franchise in 2007 and became an independent business in 2012. From the start, our goal has been to provide the best possible care to seniors and others in need, while still maintaining independence, dignity, and quality of life. Proudly serving Morris County and parts of Passaic, Essex, and Sussex counties.

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woman getting shot

Being Responsible

“From the beginning we have been fully dedicated to providing our Aides with the proper PPE to protect each of our clients. Dependent on the place they are living, we have distributed to our employees, Surgical Masks, KN 95 Masks, N 95 Masks, gloves, hand sanitizer, face shields, gowns and have educated and enforced strict Standard Precautions for proper ways to protect our Aides and our Clients. We also provide for our Aides, PPE for Home Use. We believe if we take care of our Aides, we are helping to prevent our Clients from getting sick. We ask our client’s families to also do their part in wearing masks and if they have been exposed to not visit their family member. Once again, we work together as a team. We are dedicated to testing and many of our Aides have been vaccinated and we
continue to try to get others appointments for their vaccinations. Our clients slowly are getting their vaccinations as appointments become available. Safety is our #1 Priority. Remember Masks and social distancing is very important in the current environment.

Who We Are

Our Staff

We have an incredible staff. Get to know some of our amazing team members.

Our Stories

Families like yours are the reason that we do what we do. Read about some of the incredible families we work with.

Client Bill of Rights

We hold ourselves to very high standards to provide you and your family with the best care. Read about some of your rights as our client.

Deborah K. Graulich

Owner, President, Heartfelt Home Care

Debbie Graulich President Owner

This award is through Home Care Pulse which surveys thousands of agencies across the nation.  This award is given to the top 15%.

Deborah K. Graulich

Owner, President, Heartfelt Home Care

Debbie has been an entrepreneur since 1996, in the Service Industry. She had 3 Merry Maids franchises starting in 1996. While running these businesses, she noticed her senior clients needed more help and we used to do little extras like taking out the garbage to the street for them. Debbie always had a soft spot in her heart for the elderly. She lived with her Grandma for a short time and realized how happy she would get when she came home from school. She was lonely. While owning her Merry Maids businesses, Debbie earned several awards including the top best businesses in both the US and Canada four times in her 10 years of owning her business. This was based on customer service and many business statistics. Debbie says she likes good customer service. Debbie sold these businesses in 2006

 

In 2007, Debbie started a Home Care Agency with a franchise and later became individually owned and operated and changed the name to Heartfelt Home Care. She also transformed the Company from a Companionship only company to a Companionship/Personal Care Agency. What this means is that we can do it all, transfer, personal care, help with all Activities of Daily living from first needing care to hospice care, working with a hospice company. Debbie loves to see the smiles on her client’s faces. Debbie has earned numerous awards while owning Heartfelt Home Care and recently received an award called the Leader in Excellence Award which is an award given to the top 15%. Heartfelt Home Care also earned the Agency of Choice and Employer of Choice for 2020 and 2021. Most recently went from being Accredited to Accreditation with Distinction.

Debbie is also very involved in the Home Care Industry. Debbie was a Board Member of Home Health Services Association for six years in the capacity of Board Member, Treasurer, and Vice President which was an Association for all of those who owned and ran agencies in NJ with the same license as she has. This Association represented itself as Advocates for both Caregivers and the Elderly. We also would hold meetings so all knew the new laws and how to work with them. Home Health Services Association of NJ was merged on January 1, 2021, and is now the NJ Chapter of Home Care Association of America. Debbie is the Vice Chairwoman of the New Jersey Chapter. We have lobbyists working for Home Care on both the State and Federal levels.

This business became very personal and Debbie admits she learned the most when she became the Client’s family. Heartfelt Home Care took care of Debbie’s parents for six years. It was then that Debbie fully understood what our families went through. She is always open to sharing stories and helping family members not feel guilty. Without Heartfelt Home Care’s help, I would not have been able to run my business. Through this experience, Debbie learned much about everything you can have done in the home. Debbie’s parents have since passed, but I feel we gave them the quality of life and the best possible care available. This is what I want for all my clients.

Heartfelt Home Care helps senior citizens, people with Alzheimer’s disease and other forms of dementia, people with disabilities, people with cancer, cardiac care, Parkinson’s disease, and those who need short-term and long-term help after an illness or surgery, and those needing long-term care. We work wherever our clients call Home!

Debbie grew up in Florham Park and Whippany, New Jersey. She attended County College of Morris and Fairleigh Dickinson University where she majored in Business. She has three grown children and two grandchildren.

In summary, Debbie Graulich understands the needs of her clients and ensures that those needs are met with dignity, integrity, and compassion. Debbie’s intent to personalize her clients’ care leads to her utmost goal – to maximize their independence and the ability to live their lives to the fullest extent, giving them the quality of life, they so deserve.

 

Susan Cacciola Director of Nursing

Judy Crabtree

RN, DON

Director of Nursing

Judy Crabtree, RN has been a nurse for the past 22 years.

She has worked in the ER, is Trauma Certified and has been working with Seniors for the past 10 plus years as a Hospice RN.

She has also worked as a Nurse Supervisor in this Industry overseeing Home Health Aides and Assessing Clients and making plans of care for them.  She has a true soft spot in her heart for her patients.

Judy has 2 daughters and 2 dogs who she loves!

Favorite pastimes are spending time with family and friends, loves to cook, loves to travel and loves the beach!

In her spare time, Judy enjoys a variety of outdoor sports, cooking, being in nature, and spending time with her adult children and their families.

Susan Cacciola Director of Nursing

Tetyana (Tanya) Mazur

Client Care Coordinator

Tanya has a sunny and dynamic personality, as well as over 18 years of experience in homecare. She started out as a CHHA back in 2002. She quickly learned what it took to be a caregiver and how important that position is. In 2006, she worked her way to become the receptionist at the same health care agency. Her responsibilities were to answer phone calls, file documents, and greet new customers or job applicants. Tanya was taking on more and more each day, and because of this, she was promoted to clinical coordinator in 2008. In that position, she worked closely with patients and doctors. She is passionate about establishing a relationship with her patients as well as her employees and coworkers.

Tanya came to us in 2015 as a client case coordinator. She coordinates client and employee schedules and makes sure that it’s the perfect fit for both!

A fun fact: Tanya speaks 4 languages!

She is an absolute animal lover and resides in Rockaway, NJ with her husband, 2 daughters, and her dog as well as 2 cats.

Need Assistance?

Contact Us

(973) 845-6125

New Jersey Is Our Home Too!

Proudly Serving Families In:

  • Morris

With parts of Essex, Sussex, and Passaic Counties

Contact Heartfelt Today

 

400 Morris Avenue, Suite 207

Denville, New Jersey 07834

Phone: (973) 845-6125

Email: care@heartfelthc.com

© 2021 Kirchcorp., Inc. dba Heartfelt Home Care · All Rights Reserved
NJ State License #HPO152900